How to Get a non-sufficient funds (NSF) hold on your payroll service?
When you are using the payroll services, QuickBooks debit your business bank account for the payroll taxes and direct deposits amounts due. It always put your account on hold because the debit for your tax payments or direct deposits was returned due to an issue with your bank account. If you have a balance due, you will get a message of notification from QuickBooks and in this post, we will explain you the steps to resolve a non-sufficient funds (NSF) hold on your payroll service. The steps are hereby mentioned below.
Some Resolution steps for non-sufficient funds (NSF) hold on your payroll service
When this happens, the users receive an email to the Primary Principal listed on the account. You will receive a message with one of the following subject lines:
- Direct Deposit Payment Unsuccessful.
- Urgent Issue with the Payroll Account for the name of business.
- Intuit Payroll Services Action Required and Payment Request for unsuccessful Payroll Debit
- Intuit Payroll Services Action Required for the Partial Payment Received
- Once you found an email, it explains you each and everything that you need to know.
If the Primary Principal is listed on the account and you did not receive any email, always ensure to check your junk and spam email folder. If you are unable to find the issue of email, you have to reach us and verify the correct information. Now, we attempt an automatic redebit for uncollected or the insufficient funds
The email has a code and reason the NSF occurs. If the debit was rejected due to uncollected and insufficient ROI funds, we will first try to redebit your account for the due amount.
The QuickBooks attempt redebit on the same day and recive the return notice from the bank. Your payroll service is always put on hold for 5 business days to ensure the redebit. Now, you will get another email from us letting you know if the redebit was successful or not.
If the redebit is successful, then you do not need to do anything more. We remove the hold and you can process the payroll again.
How to stop the automatic redebit?
You are not always able to stop the automatic redebit. If you want to pay the balance faster, you can reach us for the instructions to pay using Versapay and send a wire transfer. Now, Auto redebit is unsuccessful or the debit was returned for another reason
Look for the email notification
Open your bank to request a wire transfer or use Versapay
Wire transfers are unable to complete through online banking.
- Once you receive the wire transfer, you will remove the hold within 1 business day.
If the debit was returned for another reason, change or work with your bank account
In your email, you will see a reject code and the reason. However, in some cases you might need to reach your bank to verify and your bank asks for Intuit’s Origin ID. Lastly, by following all the ways, you can resolve a non-sufficient funds (NSF) hold on your payroll service and get your issue fixed.